How it Works
- Wallet: the new way of paying for your rides
- Lock issues
- How do I pause my ride?
- Registering
- Finding a bicycle
- Unlocking a bicycle
FAQ
- I have closed the lock but I cannot end my rental, receiving error "lock is open so cannot end rental"?
- My rental has started but the lock never opened?
- App or Bike issues. Customer Service (Mon - Sat: 9am - 5pm)
- How much does it cost a pedal Bike?
- Can I rent more than one bike on the same account?
- How can I update my profile details?