FAQ
- App or Bike issues. Customer Service (Mon - Sat: 9am - 5pm)
- My Trip won't end in the app. What do I do?
- I forgot to lock my Moby bike. What should I do?
- How do I lock a Moby Bike?
- Where can I ride?
- Do I have to use the cable lock?
How It Works
- Lock issues
- How do I pause my ride?
- Ending your Ride
- Parking a bicycle
- Riding a bicycle
- Unlocking a bicycle