FAQ
Frequently Asked Questions
- I have closed the lock but I cannot end my rental, receiving error "lock is open so cannot end rental"?
- My rental has started but the lock never opened?
- How much does it cost a pedal Bike?
- Can I rent more than one bike on the same account?
- How can I update my profile details?
- The app tells me the bike is offline, what should I do?
- Do I have to use the chain/cable lock?
- Where can I ride?